Privacy Policy

Last Updated: April 30, 2025

1. Introduction

Welcome to Baseline Mentoring. We are committed to protecting your privacy and ensuring your data is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register and use our service:

• Name and email address
• Professional background
• Skills, interests, and mentoring preferences
• Profile photos
• Communication between mentors and mentees

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To facilitate mentor-mentee matching based on goals and preferences
• To provide, maintain, and improve our platform
• To communicate with you about updates, security alerts, and support
• To analyze usage patterns and optimize user experience
• To prevent fraudulent activity and enhance platform security
• To comply with legal obligations

4. Sharing Your Information

We may share your information in the following situations:

• With Mentors/Mentees: Information shared between matched mentors and mentees to facilitate the mentoring relationship
• Legal Requirements: When required by law, court order, or governmental regulations
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no electronic transmission or storage system is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your data:

• Right to access personal information we hold about you
• Right to correct inaccurate information
• Right to delete your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

privacy@baselinementoring.com

Terms and Conditions

Last Updated: April 30, 2025

1. Agreement to Terms

By accessing or using the Baseline Mentoring platform, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.

2. Eligibility

You must be at least 17 years old to use Baseline Mentoring. By using our platform, you represent and warrant that you meet this eligibility requirement.

3. User Accounts

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

4. Mentoring Relationships

Baseline Mentoring facilitates connections between mentors and mentees but does not guarantee:

• Successful matching with preferred mentors/mentees
• Specific outcomes or results from mentoring relationships
• The accuracy of information provided by users
• The quality or suitability of mentoring provided

5. User Conduct

You agree not to:

• Use the platform for any illegal purpose
• Harass, abuse, or harm another person
• Impersonate another user or person
• Use the platform for commercial solicitation unless explicitly authorized
• Attempt to access restricted areas of the platform
• Upload viruses or malicious code
• Interfere with the proper functioning of the platform

6. Intellectual Property

The Baseline Mentoring platform, including its content, features, and functionality, is owned by Baseline Mentoring and protected by copyright, trademark, and other intellectual property laws.

7. User Content

By submitting content to our platform (including profile information, messages, and feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with operating and promoting the platform.

8. Disclaimer of Warranties

The platform is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the platform will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by law, Baseline Mentoring shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the platform.

10. Indemnification

You agree to indemnify and hold harmless Baseline Mentoring and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the platform or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.

13. Changes to Terms

We may modify these Terms at any time. Continued use of the platform after any such changes constitutes your acceptance of the new Terms.

14. Contact Us

If you have questions about these Terms, please contact us at:

legal@baselinementoring.com

End User License Agreement (EULA)

Last Updated: April 30, 2025

1. License Grant

Baseline Mentoring grants you a limited, non-exclusive, non-transferable, and revocable license to use the platform for personal, non-commercial purposes in accordance with these terms.

2. Prohibited Conduct

Users must not upload, post, or share any content that is:

• Objectionable, abusive, harassing, or threatening
• Hateful or discriminatory in nature
• Sexually explicit or violent
• Illegal or promotes illegal activity
• Spam, scams, or misleading content

3. Zero-Tolerance Policy

Baseline Mentoring enforces a strict zero-tolerance policy for objectionable content and abusive users.

• All reports of objectionable content are reviewed within 24 hours.
• Verified offending content is removed immediately.
• Users responsible for such content will be permanently ejected from the platform.

4. Reporting Abuse

To report objectionable or abusive content, please contact us at:

Email: abuse@baselinementoring.com

Include the user's profile name, the nature of the content, and any relevant screenshots or links.

Community Guidelines

Last Updated: April 30, 2025

1. Respect and Inclusion

• Be respectful: Treat all members with courtesy, dignity, and respect, regardless of background, experience level, or perspective.
• Practice inclusion: Embrace diversity and foster an environment where everyone feels welcome and valued.
• No discrimination: Discrimination based on race, ethnicity, gender, sexual orientation, religion, disability, age, or any other protected characteristic is strictly prohibited.

2. Professional Conduct

• Maintain professionalism: Communicate in a professional manner appropriate for a mentoring relationship.
• Honor commitments: Respect scheduled meetings and commitments made to your mentoring partners.
• Set clear boundaries: Establish and respect professional boundaries within mentoring relationships.
• Provide constructive feedback: Offer feedback that is helpful, specific, and delivered with respect.

3. Honest Communication

• Be authentic: Present yourself and your experience honestly.
• Provide accurate information: Share information that is truthful and factual.
• Acknowledge limitations: Be upfront about your areas of expertise and limitations.

4. Confidentiality

• Respect privacy: Treat information shared within mentoring relationships as confidential unless explicitly permitted to share.
• Secure communication: Use the platform's secure messaging system for sensitive discussions.
• Obtain permission: Seek explicit permission before sharing another member's personal experiences or information.

5. Quality Engagement

• Be prepared: Come to mentoring sessions prepared and engaged.
• Provide value: Focus on delivering meaningful guidance and support.
• Active listening: Practice active listening and engage genuinely with your mentoring partners.
• Follow through: Complete agreed-upon actions and follow up as promised.

6. Prohibited Behaviors

The following behaviors are strictly prohibited on Baseline Mentoring:

• Harassment, bullying, or intimidation in any form
• Hate speech or offensive language
• Sharing inappropriate or explicit content
• Solicitation or spamming
• Commercial promotion without authorization
• Misrepresentation of qualifications or identity
• Sharing others' personal or confidential information
• Any illegal activities or promotion of illegal content

7. Mentee Responsibilities

• Set clear goals: Define what you hope to achieve through mentoring.
• Be proactive: Take initiative in the mentoring relationship.
• Remain open to feedback: Be receptive to guidance and constructive criticism.
• Respect mentor's time: Be punctual and prepared for scheduled sessions.

8. Mentor Responsibilities

• Provide guidance: Offer advice, support, and resources based on your experience.
• Maintain objectivity: Provide balanced perspectives and avoid imposing personal biases.
• Focus on development: Prioritize the mentee's growth and learning.
• Set realistic expectations: Be clear about what you can offer and any limitations.

9. Reporting Concerns

If you experience or witness behavior that violates these guidelines:

• Use the platform's reporting feature to alert our community moderators
• Document specific instances of concerning behavior
• Contact community@baselinementoring.com for urgent concerns

10. Enforcement

Violations of these community guidelines may result in:

• Warnings or temporary restrictions
• Temporary suspension of account access
• Permanent removal from the platform
• Reporting to appropriate authorities when necessary

Data Security

At Baseline Mentoring, we implement robust security measures to protect your personal information:

• Encryption: All data transmitted between users and our servers is encrypted using industry-standard SSL/TLS protocols.
• Secure Storage: User data is stored in secure, encrypted databases with restricted access.
• Regular Audits: We conduct regular security audits and vulnerability assessments.
• Access Controls: Strict internal access controls limit who can view user information.
• Authentication: We use multi-factor authentication for administrative access.

For more information about our security practices, please contact security@baselinementoring.com.

Mentee Rights

As a mentee on Baseline Mentoring, you have the right to:

• Receive respectful, professional guidance
• Change mentors if a relationship isn't beneficial
• Set clear boundaries for your mentoring relationship
• Have your personal information kept confidential
• Provide feedback about your mentoring experience
• Request specific types of support or guidance
• Decline advice or suggestions that don't align with your goals

Mentor Responsibilities

Mentors on Baseline Mentoring commit to:

• Providing honest and constructive feedback
• Respecting mentees' time and commitments
• Maintaining confidentiality of discussions
• Being transparent about their expertise and limitations
• Creating a safe, supportive environment for learning
• Regularly reassessing mentoring goals and progress
• Upholding professional boundaries at all times

Dispute Resolution

If a conflict arises between mentors and mentees, we recommend:

1. Direct Communication: First, try to address concerns directly with the other party in a respectful manner.
2. Platform Mediation: If direct communication doesn't resolve the issue, request mediation through our support team.
3. Formal Complaint: Submit a formal complaint if other methods are unsuccessful or inappropriate.

Our dedicated team reviews all complaints and may take actions including:

• Facilitating discussions between parties
• Providing guidance on resolving conflicts
• Recommending alternative mentoring matches
• Taking disciplinary action when necessary

Contact: disputes@baselinementoring.com

Account Termination

Baseline Mentoring reserves the right to terminate accounts for:

• Violation of our Terms and Conditions
• Breaching Community Guidelines
• Engaging in harassing or discriminatory behavior
• Sharing false or misleading information
• Using the platform for unauthorized commercial purposes
• Extended periods of inactivity

Users may also voluntarily terminate their accounts at any time through their account settings or by contacting support@baselinementoring.com.

Contact Us

We're here to help with any questions about our policies or platform:

• General Inquiries: info@baselinementoring.com
• Privacy Concerns: privacy@baselinementoring.com
• Legal Questions: legal@baselinementoring.com
• Community Support: community@baselinementoring.com
• Technical Support: support@baselinementoring.com

Response Time: We strive to respond to all inquiries within 2 business days.